Emergency New Member Registration Portal update

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Ongoing

As with all urgent/emergency changes, the risk is higher of not being perfect the first time. We regret that is the case here. We're shortly re-deploying this once more.

Resolved

We've now resolved the incident. Deployment was successful. Thanks for your patience.

Ongoing

We will shortly do an Emergency New Member Registration Portal update.

We've had reported a bug whereby new member applications via nmrp.afrinic.net, in some cases, get to our internal ticketing system via an API with missing information.

We recently had an internal-only upgrade of the ticketing system, and failed to pick up this subtle bug during testing before going ahead with that.

We'll be deploying a minor update to the NMRP site shortly that will address this.

The deployment should not cause noticeable down-time of any services.

We'll also be amending the testing procedures of the ticketing system and it's API internally going forward to cater for this.

Began at:

Affected components
  • New Member Registration Portal